Privacy Policy for Marrakech Transfers
Effective Date: January 3, 2025
At Marrakech Transfers, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website (https://marrakechtransfers.com/), use our services, or interact with us in any other way. By using our website and services, you consent to the practices described in this policy.
1. Information We Collect
We collect information in several ways when you visit our website or use our services. This information can be categorized as follows:
1.1 Personal Identification Information
When you make a reservation, request information, or communicate with us, we may collect personal details, including but not limited to:
- Name
- Email address
- Phone number
- Address
- Payment details (credit card information, billing address, etc.)
1.2 Non-Personal Identification Information
We also collect non-personal information when you interact with our website. This may include:
- IP address
- Browser type and version
- Referring website
- Pages visited on our site
- Time and date of access
- Geolocation data (if permitted)
1.3 Cookies
We use cookies to enhance your experience on our website. Cookies are small files stored on your device that allow us to personalize your visit and analyze website traffic. You can control cookies through your browser settings.
2. How We Use Your Information
We use the information we collect for various purposes, including:
2.1 To Provide and Improve Our Services
- To process your reservations, bookings, and requests.
- To ensure smooth communication with you regarding your bookings.
- To send you confirmation, updates, and any relevant information related to our services.
- To enhance and improve our website and services based on user preferences and feedback.
2.2 Customer Support
We may use your contact details to provide customer support, answer questions, and resolve any issues you encounter.
2.3 Marketing and Promotions
With your consent, we may use your information to send you promotional emails, newsletters, or offers related to our services. You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails.
2.4 Analytics and Performance Tracking
We may use your non-personal data to track website usage, identify trends, and gather insights to improve our site’s functionality and performance.
2.5 Legal Compliance
We may also use your personal data to comply with legal obligations or in response to legal processes, such as subpoenas or court orders.
3. How We Protect Your Information
We take the protection of your personal information seriously and have implemented measures to safeguard it from unauthorized access, alteration, disclosure, or destruction. These include:
- Encryption of payment data during transactions.
- Secure servers to store sensitive information.
- Restricting access to personal data to authorized employees and third-party service providers.
While we strive to protect your data, please be aware that no method of transmission over the Internet is 100% secure. Therefore, while we implement reasonable security measures, we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following circumstances:
4.1 Service Providers
We may share your personal information with third-party service providers who assist us in operating our website, processing payments, or delivering our services. These providers are contractually obligated to protect your information and use it only for the purposes outlined by us.
4.2 Legal Requirements
We may disclose your information if required by law or when we believe such action is necessary to:
- Comply with a legal obligation
- Protect the rights, property, or safety of Marrakech Transfers, our customers, or others
- Investigate fraud or other illegal activities
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity. We will notify you of such a transfer via email or a prominent notice on our website.
5. Your Rights and Choices
As a user, you have the following rights regarding your personal information:
5.1 Access and Correction
You have the right to request access to the personal information we hold about you. You may also request corrections if you believe any information is inaccurate or incomplete.
5.2 Deletion
You have the right to request the deletion of your personal information, subject to certain legal restrictions and our need to retain information for legitimate purposes (such as processing bookings).
5.3 Opt-Out of Marketing
You can opt out of receiving promotional emails by clicking the “unsubscribe” link in the emails we send or by contacting us directly. You may still receive transactional emails regarding your bookings or account.
5.4 Cookies and Tracking Technologies
You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may affect your user experience and some website features.
6. Third-Party Websites
Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.
7. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected such information, we will take steps to delete it as quickly as possible.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights, please contact us at:
Marrakech Transfers
Email: info@marrakechtransfers.com
Phone: +212 626111038
Website: https://marrakechtransfers.com
We will respond to your request as soon as possible.
By using our website or services, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting Marrakech Transfers with your information.